The company has also promised that "enhancements in 2023 will include the ability to remotely download secure software updates to embedded controllers". Recently I found a few websites selling John Deere Service Advisor Kits w/ software. Over the years I have attempted to find what was available to the aftermarket and it seemed very limited by Deere.
#John deere diagnostic software code
Yet it does, at the very least, address a major concern of those who have been vocal in their accusations against Deere in the right-to-repair argument. We have solely relied on John Deere dealers for trouble code diagnostics on AG equipment that doesnt display codes on the instrument cluster.
Buy in monthly payments with Affirm on orders over 50. Naturally, the company is not acknowledging that this is any form of concession. If you have any questions about this or any other product, please don't hesitate to contact one of our Diesel Laptops experts at (888) 983-1975 or by clicking below Contact Us. John Deere said in a statement, released on March 21, that "equipment owners and independent repair shops will have expanded access to customer service advisor".ĭeere also claimed in the statement that the software is already available through its dealers, which begs the question as to quite what it is that is being enlarged is it just the availability, or are there parts of it that hitherto have not been accessible to independents?īeing able to obtain it directly from the company, rather than through its agents, will mean that accusations of withholding the software can no longer stand, weakening the argument that it is trying to create a monopoly for its dealer network when it comes to repairs. Indeed, Eagle Lake Farms which is the plaintiff in the latest case, filed on Main Illinois U.S, accuses John Deere of "contractually prohibiting the dealerships from providing farmers and independent repair shops with access to the same software and repair tools the dealerships" has. Up until now it has only been available through John Deere dealerships and there have been suggestions that the agents were withholding it from sale.
The company describes service advisor as "enabling customers to diagnose, troubleshoot, and repair their own equipment". With at least four lawsuits pending, John Deere appears to be giving a little in the right to repair battle that is still ongoing in the US.įrom May of this year, customer service advisors will be available for customers and independent repair shops to purchase directly from the company through the John Deere website.
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